Introduction
This Privacy Notice explains how Common Good Consulting Ltd collects, uses, and protects your personal information. We are committed to respecting your privacy and ensuring your personal information is handled securely and in compliance with the General Data Protection Regulation (GDPR) 2018 and the Privacy & Electronic Communications Regulations (PECR) 2003. Please read this notice carefully to understand how we manage your data. For more details or clarification, feel free to contact us.
Our promise
Common Good Consulting Ltd is dedicated to safeguarding your privacy and the personal information entrusted to us. We ensure that your data is processed lawfully, fairly, and transparently, and is only used for the intended purposes.
How we collect personal information
We collect personal information in the following ways:
Directly from you:
- When you contact us with an enquiry
- When you complete an initial client questionnaire
- When you register for a training session
- When you apply to join our team
From other sources:
- When a third party refers you to our services
- When a third party provides information, with your consent, to facilitate the services we provide
Personal information we collect
- Personal identifiers such as title, name, and date of birth
- Information relating to your organisation, including financial accounts, staff details, services, and projects
- Contact details including address, email, and phone numbers
- Financial information, such as bank details
- Records of your communication with us
- Photos and video footage for marketing purposes (with your consent)
Keeping your information updated
To provide you with the best possible service, it is essential that your information is accurate. If your details change, please notify us in writing as soon as possible.
Why we collect your personal information
We collect your information for the following reasons:
- To provide and manage the consultancy services we offer
- To contact you with relevant and timely information
- To comply with employment law and statutory requirements
Marketing permissions
We may share updates about our services and events, but we respect your preferences. You can opt in or out of receiving marketing communications at any time by contacting us via email, phone, or our website.
Email marketing: We will only contact you for marketing purposes if you have given your consent.
Social media: We may share marketing material on social media channels. By following us, you opt-in to viewing this content. If we wish to take photos or video footage of you or your organisation, we will always ask for your permission and be transparent about its use.
Sharing your information
We may share your personal information with trusted third parties if required to provide our services or maintain our systems. All third parties are required to adhere to strict data protection requirements and process your information only in line with our instructions.
Data retention
We only keep your personal information for as long as necessary, in line with statutory requirements. When your data is no longer needed, we ensure its secure disposal. If you opt out of future communications, we will retain only the necessary details to honor your preferences.
Your rights
Under the GDPR, you have the following rights regarding your personal information:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- The right not to be subject to automated decision-making, including profiling
- The right to submit subject access requests
Under PECR, you also have the right to decide whether to receive marketing communications from us via email or phone. Additionally, you have the right to learn about the cookies we use on our website.
Reporting concerns or compliments
If you have any concerns about how we handle your personal information, or if you’d like to share a compliment, please contact us. You may also lodge a complaint with the Information Commissioner’s Office (ICO) if you feel your data has been mismanaged.
Changes to this privacy notice
We may update this privacy notice from time to time. Please check our website periodically for any updates. If significant changes are made, we will provide a prominent notice on our website or notify you directly.
Contact us
For further information about our privacy practices, please contact us via the details provided on our website.